Showing posts with label VIP customer. Show all posts
Showing posts with label VIP customer. Show all posts

Thursday, March 8, 2012

Park West Gallery Service Surpasses Expectations


Park West Gallery, Dominic Pangborn
"Popism #3 - Stand Up and Cheer" by Dominic Pangborn
Park West Gallery Collection

Dear Park West Gallery,

"Ann and I would like to thank Park West Galleries for the wonderful weekend we just spent at the Ritz. 

You and the rest of the staff made us feel like family. We are novices when it comes to understanding and appreciating art and you and the guest artists made the weekend enjoyable and educational. 

Ann and I look forward to continuing our learning experience and hope to continue our relationship with Park West Gallery."

PAUL K.
Las Vegas, Nevada 
_____
"We just returned home from our NCL Spirit cruise in the Caribbean. We want to tell Park West Gallery 'management' how much we appreciated the service and knowledge of your on-board auction team... (Best we've heard from Park West, and we've heard many.)

We have been very satisfied customers of Park West Galleries for a very long time (our first purchase was in 1993), and the personalized service we received on this cruise even surpassed what we've come to expect from Park West. 

We would very much appreciate your passing on this note through Mr. Scaglione. And, please do pass on our thanks to your Spirit Team."

DARLEEN & GUS Z.
Little Canada, Minnesota

Friday, December 30, 2011

A Really Special Park West Gallery Experience


Park West Gallery, Csaba Markus, cruise art auctions
"Eunoe" by Csaba Markus
Park West Gallery Collection
Dear Park West Gallery,

"Once again, thank you so much for your letter thanking me and Tom for joining you for a memorable VIP event.

The Inn at Rancho Santa Fe presented a really special backdrop for the presentations. Scott Jacobs and his wife could not have been more hospitable in opening up their gorgeous ranch to virtual strangers; and Park West Gallery's catering arrangements just added to the overall experience.

Although I had the privilege of meeting Csaba Markus last year at the Norwegian Epic VIP cruise, seeing him in his natural studio habitat - and having him cook his 'famous' goulash for us was a real experience; and I am looking forward to receiving the original as well as the edition piece I won at the auction while at Csaba's studio.

As I stated in a letter to you following the Baltic event, I really do enjoy the overall experience of being surrounded by the artwork and artists - and learning - a continuing educational experience - about the works as well as the artists. The presentations mean a lot to me even if I don't bid on a particular work or artist.

This was our sixth VIP trip (three on land, and three cruises); and it is still difficult to find room for improvement since the hard work of your staff continues to pay off with the arrangements for the accommodations, auctions, parties, dinners, etc. down to a science.

Again, thank you for all of your considerations, and I, too, look forward to seeing you at future events."

SUSAN C.
Hudson, Florida
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