Dear Park West Gallery...
"I have been working with Angela for several years. I do not know who will read this e-mail, nor do I know if it will be of any interest or help to Park West Gallery, BUT, you have an OUTSTANDING employee in Angela.
I have asked this woman repeatedly, for information, pictures of products, opinions etc. and she has NEVER missed a beat bringing me what I requested. I know that she gets paid, probably on commission, but being in sales myself, I know that sometimes, a client can make you work far harder and longer than what your commission compensates.
Any company can hire a 'body' to do the work at hand, but to employ someone who has the ability to maintain their composure, keep a customer feeling like they are important and get the job done at one time is rare. This is your employee in Angela.
I have no idea if this e-mail will help her in her career. I don't know if it will help Park West Gallery in assessing her as an employee, but I hope that by taking this time, someone will figure out how awesome this lady is to a company.
I have never met her, but, I believe what she tells me concerning your products. How valuable is a person to a company that evokes a sense of trust in its clients?
I have asked Angela to send this e-mail on to her supervisor so that it will find it's way to the desk of those who evaluate an employee's worth. Trust me, she is valuable!"
Cape Coral, Florida