Kudos to Park West Gallery Customer Service

"La Bella" by Csaba Markus
Park West Gallery Collection

Dear Park West Gallery,

"I write to commend Mary in your Customer Service Dept. She is extraordinarily helpful — detail-oriented, follows through, always cheerful (despite Michigan weather!), intelligent, alert and typifies the essence of true customer service. She is a credit to Park West Gallery and you are lucky to have her in your employ. She is definitely a rarity in today's business world.

My father and I are enjoying our art from your shipboard galleries, and we appreciate the lectures and chance to enhance our learning and collections. The Art Director, on Regent Voyager in November 2010, was extremely knowledgeable and pleasant as well.

Also, Mike, in your Southfield Gallery, was helpful to us last spring with some framing there.

Thank you to you all, but most especially for Mary."

Merwin G.
Boca Raton, Florida

Park West Gallery Treated Us Like VIPs

"Songe Rouge" by Emile Bellet
Park West Gallery Collection

Dear Park West Gallery,

"We would like to thank you for the wonderful artwork that you recently shipped to us, which we received yesterday. However, the main reason I wanted to contact you was for the excellent customer service that we received from Park West Gallery.

Please could you thank Lisa on behalf of our whole family. This lady went way above and beyond the call of duty for us. Lisa phoned us and emailed us regularly. Lisa treated us like VIPs and we are extremely grateful to her for taking the time and effort to get to know our preferences and ensuring that our new pieces fit perfectly into our collection.

We can not recommend Lisa and Park West Galleries highly enough and look forward to dealing with you again in the future. Thank you for your fantastic customer service and attention to detail."

Tracey & Thomas H.

Great Britain

High Praise for Park West Gallery Sales Associates

"Red Sails" by Victor Spahn | Park West Gallery Collection

Dear Park West Gallery...

"I have been working with Angela for several years. I do not know who will read this e-mail, nor do I know if it will be of any interest or help to Park West Gallery, BUT, you have an OUTSTANDING employee in Angela.

I have asked this woman repeatedly, for information, pictures of products, opinions etc. and she has NEVER missed a beat bringing me what I requested. I know that she gets paid, probably on commission, but being in sales myself, I know that sometimes, a client can make you work far harder and longer than what your commission compensates.

Any company can hire a 'body' to do the work at hand, but to employ someone who has the ability to maintain their composure, keep a customer feeling like they are important and get the job done at one time is rare. This is your employee in Angela.

I have no idea if this e-mail will help her in her career. I don't know if it will help Park West Gallery in assessing her as an employee, but I hope that by taking this time, someone will figure out how awesome this lady is to a company.

I have never met her, but, I believe what she tells me concerning your products. How valuable is a person to a company that evokes a sense of trust in its clients?

I have asked Angela to send this e-mail on to her supervisor so that it will find it's way to the desk of those who evaluate an employee's worth. Trust me, she is valuable!"

Patricia B.

Cape Coral, Florida

Excellent Customer Service at Park West

Park West Gallery prides itself on providing clients with excellent customer service. No matter what you’re looking for, give us a call, and we’ll try our best to accommodate your needs. Please enjoy the letter from a happy client below.
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Luis,

Thanks again for all you help and assistance. It is truly gratifying to know how highly customer service ranks with both yourself and Park West Gallery. We look forward to doing business with you for many years to come on all of our upcoming cruises.

Also, the fifteen pieces of artwork (Kinkade, Metlan and Peter Max) we have purchased from Park West look terrific in our home and we have received many compliments on them, both the artwork itself and the framing. Thanks again for all of your hard work and assistance with our account.

Best Regards Always,

Dan W.
Alexandria, KY
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Related Links:

• Learn about Park West Gallery Artists



• View artwork from the Park West Collection

Park West Provides Excellent Customer Service

The Park West Customer Service Representatives are some of the best in the business. Always willing to go the extra mile so their customers can thoroughly enjoy the artwork they have collected for a lifetime, the customer service representatives at Park West Gallery receive many thank you letters each week. Please enjoy the letter below, and remember that friendly, knowledgeable Park West customer service representatives are always just a phone call away!
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Dear Tabatha,

Thank you and Mr. Shapiro for extending such an effort on our behalf in executing the updated appraisals on the paintings. My wife and I have enjoyed our client relationship with Park West since 1972.

Park West is indeed a land mark institution in Michigan, providing many of the most interesting exhibitions & talented artists over these past 40 plus years. We commonly visit the gallery with friends, enjoy the serenity of the premises as well as review the latest works of art. Mr. Shapiro has assisted us in acquiring many of the finest original paintings by the best of featured Artists as well as Golkar, Tarkay, Le Kinff, Escher, Calder.

Thank you again for your service to us,

Ronald N.
Commerce, MI
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Related Links:

• Learn about Park West Gallery Artists



• View artwork from the Park West Collection

Customer Corner

We just wanted to drop you this quick note to say how thoroughly pleased we were with the Park West Gallery - Freedom of the Seas VIP Cruise. Throughout the week, we were completely pampered, entertained, and educated well beyond our expectations. We collected art from artists we got to know and appreciate. And we even made new art collecting friends. Everyone, without exception, from Park West Gallery contributed to making this a successful event. Thank you so much for including us in this program.

Lesley & David N.
Miami, Florida

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THANK YOU PARK WEST!!! We had a wonderful time on the cruise - you were all so helpful and such gracious hosts. The artists were fun, down to earth people we could really communicate with which helped to open our eyes into their "painting" world. Thank you again for a spectacular time. Hope to see you again soon.

Mike & Janette W.
Tampa, Florida

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I felt compelled to write and thank you for making this cruise a very memorable one. I would think many individuals don’t understand what exactly has to happen to pull something like this off. From coordinating the artwork presentation/education, reserving multiple meeting areas, as well as being receptive and cognizant to all the various individual needs of each client, I felt every single detail was orchestrated and managed with the utmost proficiency and professionalism.

Having the ability to meet, talk with, and spend quality time with the artists is a remarkable and memorable experience. This is a great concept and opportunity by having the artists interact with the buyers, it makes the artwork become more meaningful to the new owner. This is certainly a noteworthy idea.

I would again like to thank you for making this experience a fantastic one. You did a GREAT JOB!

Patrick & Nathalie R.
Fort Myers, Florida

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I want to thank you for the beautiful cruise (Norwegian Jewel to S. Caribbean) in January and the wonderful art extravaganza. You all made it a memorable trip I just received my first Fanch seriolithograph which is hanging in my living room and reminds me of many happy memories.

Winter is still hanging on in Wisconsin, you are so fortunate to enjoy the sunshine in your many ports of call. I send my warm greetings to all of you and again thank you for a wonderful cruise.

Lauren P.
Delavan, Wisconsin

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If you're reading this while with Marko [Mavrovich], please thank him again for the wonderful time we had with him. I still can't believe that we now have met the artist we "fell in love with first" as we began our art collecting adventure in April 2002. When we got that piece -- Field of Dreams -- we never imagined that we would meet him one day.

We look forward to seeing you again.

Tim & Roberta G.
Commerce City, Colorado

Customer Corner

"We really enjoy being a part of the Park West events. We have always enjoyed art but every time we attend a Park West event, we learn so much that we didn't know and have developed a greater appreciation for types of art we never considered before.

We especially enjoy meeting the artists. Talking to them and getting to know them makes their artwork more personal and gives us a better understanding of it. The three artists we have met---Marko Mavrovich, Dominic Pangborn and Simon Bull---are artists we'd never paid attention to and didn't realize how much we like their work until meeting them.

Chris Lindsay's knowledge of art and his ability to convey it to us 'new-comers' is wonderful. We are educated about great artwork and then allowed to purchase it at great prices. Thank you for including us and we look forward to seeing you again in the future."

Brenda & Carl S.

Webster, New York

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"Just wanted to say Thank You for the invitation to be a guest, of Park West Gallery. Bill and I enjoyed ourselves very much, and enjoyed meeting and making, I hope, lifelong friends.

I hope Park West Gallery knows what a GREAT team the four of you make. You all work very well together, and very hard and long hours to pull off such an event. I hope to see you all again."

Kathryn S.

Palmyra, Tennessee

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"We can't say enough how much we enjoyed the VIP cruise and that every aspect of it was above and beyond what we had expected. Thanks again for everything!"

Kim and Bill K.

Cantonment, Florida

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"It was an amazing experience. Between the artists and the classes it was all extraordinary. We considered a very special opportunity."

Michael and Robbin J.

Lakeland, Florida

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"We had a nice and educational time and walked away with art I am sure we will enjoy for many years. Thank you and your team for a well executed, professional and enjoyable time. We look forward to another opportunity."

Hill and Marshall G.

Boca Raton, Florida

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"We really enjoyed the cruise. Most of all we enjoyed the learning experience. You really made sure everyone was well informed on the artworks, artists and different aspects of the artists and movements they belonged to. Ranging from Tim Rogerson's Donald Duck to the Dali we picked up, we are very happy with our purchases. We also look forward to seeing you again. Again I would like to thank you for the fantastic experience and the great art."

Anthony and Larissa D.

Fort Lauderdale, Florida

Dear Park West Gallery

We love to read all of the positive letters from our customers and we're happy to publish a handful of our recent favorites. Park West Gallery would love to hear from you too!

CLICK HERE TO DROP US A LINE

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We were on a cruise “Rhapsody of the Seas” (Royal Caribbean line) sailing from Sydney. Nicole was our [auctioneer]. We found her extremely helpful, very pleasant and knowledgeable on the artworks. We appreciated her help in selecting the artworks we purchased and in making sense of the many choices.

We are looking forward to receiving our Charles Lee Violin and Cello Duet.

Cheers,
Stephen and Carol S. (Australia)

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Just talked to Tabitha...Truly amazing customer service and just one of the reasons I love Park West!

Susan and Chuck M. (Palmdale, California)

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I am addressing this email to Albert but want everyone to know the quality of people on the ships. I have been buying from Park West for several years now. In meeting Ansophie and Shaun I must say they are the most pleasant and caring people that I have met on the ships. They truly made you feel cared for and taught me many things. I wish everyone was like the ex-teacher Ansophie, her methods were wonderful. I am in business myself and when your people chose this fine pair you did good. I believe I will have a wonderful relationship [with Park West Gallery] from here on out and it is thanks to the wonderful couple on the NCL "Star" in 2008

Warmest Regards, Joanie S. (Magnolia, Texas)

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First off, we would like to thank Park West for the kind invitation to be a part of the Mexican Riviera cruise in December in celebration of the gallery's 40th anniversary. What an amazing even it was with not only Anatole Krasnyansky but also Itzchak Tarkay as well.

Ann Marie, Tim, Tom, Laura and Jason did an exceptional job of making everyone of us feel at home while attending to our every need. Simply put, they went all out and the event could not have been any better.

What an additional surprise it was to have David Najar and his landscapes there as well. It was a breathtaking experience.

We were truly honored to have so much time with one of our favorite artists, Anatole Krasnyansky. Never in our wildest dreams could we have imagined that we would have had the opportunity to have dinner with Mr. Krasnyansky. Mr. Krasnyansky and his wonderful wife, Nelya were always at the auctions and their joyous spirit always filled the room. After speaking personally to and getting the advice of Mr. Krasnyansky, we decided to bid on The Toreador. Being lucky enough to win the bidding, this beautiful piece will now grace the walls of our home.

Not only are the works of Mr. Krasnyansky fascinating and moving to those who have the honor to own any of his pieces, his personal story is poignant and motivational in its scope and depth. Simply put, he is an inspiration to those both inside and outside of the art community.

Larry and Carmen W. (St. Louis, Missouri)

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We just wanted to thank Park West for the great time we had on the Carnival “Miracle”. We really had a marvelous time. The hospitality that everybody showed was outstanding and the art education we received was second to none. Please pass our thanks on to the management at Park West and tell them they have a superb crew working for them. We look forward to the next time we get to be with all of you and have as much fun.

Here’s wishing everyone a Happy Holiday season and a prosperous New Year.

Tim O. and Mary J. (Stanchfield, Minnesota)

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Park West Gallery Winter Sale Provides the Perfect Escape From "Mall Madness"!

Fine art and jewelry treasures await in a serene and elegant setting

Avoid the long lines and madness of the holiday shopping season. Instead, step into the serene and elegant setting of Park West Gallery and shop for unique gifts at the Winter Sale.

During the sale, more than 700 works will be on display from some of the world's greatest artists including Picasso, Chagall, Dali, Norman Rockwell, Peter Max, Thomas Kinkade, Yaacov Agam and Dominic Pangborn. Customers can find the perfect gift in Park West's outstanding collection, which features paintings, jewelry and even autographed sports memorabilia. In honor of Park West's 40th anniversary, some prices will be reduced by as much as 40 percent.

Park West Gallery is providing extended hours during the holidays from November 28 - December 23. Monday - Wednesday, 10am - 8pm; Thursday - Friday, 10am - 9pm; Saturday - Sunday, 11am - 6pm

View the Park West Gallery Winter Sale collection

Happy Boss's Day From the Park West Gallery Customer Service Team!

In celebration of Boss's Day 2008, the Park West Customer Service team would like to share some thoughts about our wonderful boss, "MG". Thanks for making Park West Gallery a great place to work! We love you!

> MG is a great boss; dedicated to us & the customer. She is always encouraging, and I feel lucky to have a boss like her. ~EH

> MG is the most personable and genuine boss I've ever had. She always balances professionalism with fun perfectly. Thanks for making Park West a great place to work! ~LW

> MG is great to work for because she realizes we are all human and takes the time to get to know us. She's like a mother hen in a good way! ~KS

> MG is the best boss. She is caring and supportive of her staff. She makes a point of taking care of us. She is a problem solver and she gets things done. ~SS

> MG is one of the best managers I have ever worked for, she is compassionate, understanding and so very fair in everything she does. She watches out for all of us like we were her children. God Bless MG!!!! Happy Bosses Day!!!! ~CB

> MG is very easy going, easy to work with and makes working here more enjoyable because she treats us like her children. She always makes sure everything is good for us in our working environment. ~JC

> MG is the best boss I've ever had--she's easy to talk to--understanding. In the middle of any stress or drama she makes it a little more fun to work here--she keeps us entertained. ~CK

> At Park West, we don’t just celebrate Bosses Week from Oct 12 – 18 we celebrate it 52 weeks a year. Our boss, lovingly known as MG, is the greatest. Everyone who knows her loves her, gallery staff, auctioneers, associates, vendors, artists and guests; she’s like a magnet, ready to back you up, help you out, pass along a good word or just give you a hug. She’s like the amazing energizer bunny on heels, still going strong after 10 years with Park West. Having worked with her for 5 years I am extremely grateful to have her as a boss, associate and friend. ~MC

> MG is the fashionista of Park West. ~JK

> MG is one of the sweetest people you will ever meet. MG always worries over us, making sure everything is ok. She is your mom away from home. ~KK

> Thanks to MG in my life a new element is art, which inspires me everyday visually and mentally; art was not involved in my past, but since the day that MG met me and open the doors of the Gallery to me, I discovered a whole new world. She gave me confidence and support and even on the worst days, I don't feel uncomfortable because her smile makes my day bright. ~MAC

> MG is the mother bear of our Customer Service den. She keeps all of us together with her kindness, understanding and discipline. We love and respect her very much. ~LM

> MG makes the day with a funny story to start each morning. She is a wonderful boss, always willing to work with us in any situation. She is very easy to approach and shows concern. And she is so energetic, I'm glad to have her as my boss. ~PJ