Exceptional Customer Service Delivered by Park West

Park West Gallery prides itself on providing clients with excellent customer service. No matter what you’re looking for, give us a call, and we’ll try our best to accommodate your needs. Please enjoy the letter from a happy client below.
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CEO Albert and President Marc Scaglione

Gentleman,

Tabatha is one of the most outstanding customer support persons we have dealt with in any business and walk of life. Since others at Park West Gallery confirmed my impressions of Tabatha, I assume you are already quite aware of her and her professionalism. Don’t ever let her get away!

When our friend Tom, who went on the cruise with us, had problems with one of his paintings, he called Park West Gallery and received good service. I told him that if wanted everything taken care of efficiently and quickly, call Tabatha. But as luck would have it, Mac had already talked with Tabatha; she “wowed” him too.  Few impress me the way she has and I felt it important to convey this to you gentleman at the top. She cements loyalty in your customers.

We appreciate the caliber and quality of Park West Gallery and look forward to continued business with your gallery. I’ll recommend Park West Gallery to friends looking for art and then give them Tabatha’s contact info telling them, “If you have ANY trouble in ANY area, call Tabatha. You can then rest assured that a solution to your problem is underway.”

Kudos to Tabatha. Please convey to her our deepest appreciation and admiration.

Gratefully,
Steve and Roseanne E.
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Related Links:

• Learn about Park West Gallery Artists
• View artwork from the Park West Collection

Satisfied Customer Thanks Park West for Service

Park West Gallery strives to create memorable experiences for those who join us for our Cruise Art Auctions as well as our land-based events. Of course we would like to help you add some wonderful artwork to your collections but it is equally important to us that you walk away with a better understanding of art – and that you meet some great people too!
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Mr. Scaglione:

Noah
Summer Love
Park West Gallery Collection

I want to tell you how much I appreciate all of the great work Jessie C. has done for me over the past few months. I have personally spoken with her on the phone and we have exchanged a host of emails. She is always very timely to respond to any request I may have whether an inquiry about shipping items back to the gallery, appraisals/certificates of authenticity and/or art which I may have purchased but not yet received. Additionally, I have met a number of folks that work the land events and they truly are a pleasure to know. It is my hope that all of your employees have just half as much enthusiasm and interest in the clients as these few people do, as well as the dedication to their profession and Park West Gallery.

With kind regards,

Anne G.

Montgomery, AL

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Related Links:

• Learn about Park West Gallery Artists
• View artwork from the Park West Collection

Testimonial on Park West Excellent Customer Service

Park West Gallery prides itself on providing clients with excellent customer service. No matter what you’re looking for, give us a call, and we’ll try our best to accommodate your needs. Please feel free to contact a Gallery Sales representative today! Enjoy the following letter from one of our many satisfied customers.
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Dear Ms. Hershberger:

Linda Le Kinff
'Romane'
Park West Gallery Collection

I’m writing you to specifically compliment Angela W., and to compliment all Park West representatives in general that I’ve been fortunate enough to encounter in one way or another.

In early April, while on a short Carnival Elation cruise from San Diego I had the opportunity to purchase a few items of artwork at a couple of your cruise auctions. My interactions with your shipboard representatives were delightful; they were each very friendly, helpful and professional. Although my purchases hadn’t amounted to much of an expenditure in the grand scheme of things, they made it easy for me to feel I had cultivated “friends’ rather than sales consultants.

Since that experience I and my wife have needed the services of Angela to help us with a few concerns and changes. I’ve needed to return a slightly damaged print, and I asked that a replacement be framed (contrary to my original desires). Upon receipt of another framed print, my wife was unhappy with the size of the frame and the shade of gold color on the frame. She asked for help from Angela. Throughout these interactions, whether through email or telephone communication, Angela has been the finest example of customer service. Her responses are quick, immediately helpful, and always friendly, yet professional. If only other businesses we encounter each day could learn from you folks at Park West, the world would be full of a lot more happy customers.

Please convey our appreciation to Ms. W. for her excellent service. She makes me want to buy a bigger home so I have more room to place more artwork purchases from Park West.

Sincerely,

Michael H.

Pleasant Hill, CA

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Related Links:

• Learn about Park West Gallery Artists
• View artwork from the Park West Collection

Customer Service Exceeds Expectations

Just like the wonderful Art Auctioneers who help Park West collectors pick out fine artwork to add to their collections, Park West Customer Service Representatives are always striving to make sure every client is happy with their Park West experiences. It is because of the hard work of these customer service representatives and art auctioneers that Park West Gallery is able to bring artwork to people the world over.
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Ok before I get started, please don’t do anything more. You have been way above and beyond and we truly appreciate it. You are a rare person in the workforce.

We are just dropping you a note to advise the Peter arrived today in wonderful shape. I have gone through all the paints, certificates and appraisals and everything is there, usually in duplicate. Peter Max arrived today and I expect the paperwork will follow soon. So do not do anything. This is just to let you know things are going well.

Many, many thanks for everything you have done to help us and also Mac who is building a small monument to you for getting things done that no one else could/did including his highly revered insurance company.

Have a wonderful weekend.

Steve E.
Phoenix, AZ
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Related Links:

• Learn about Park West Artists



• View artwork from the Park West Collection